CINC Systems Integration
SmartProperty connects to CINC Systems and pulls your association's financial data on a scheduled sync. CINC remains your system of record for accounting. SmartProperty uses the synced data to power reserve reporting, project cost tracking, and portfolio analytics.
What Syncs¶
| Data | Detail |
|---|---|
| Association profile | Name, property type, address, unit count, manager name. Updated in place when it changes. |
| Bank accounts and balances | Account name, CINC system balance, bank balance, balance date, and reserve indicator. Each sync adds to your balance history. |
| Chart of accounts | GL codes with descriptions and CINC's reserve designation. |
| GL transactions | Reserve transactions year to date: date, GL code, debit and credit amounts. Pulled month by month. |
| Owner delinquencies | Counts of owners with balances aged 30, 60, and 90 days. |
How to Connect¶
CINC API access is enabled per management company. Contact SmartProperty to start the connection. We coordinate enablement with CINC and configure the association mapping with you.
You will need to identify which CINC associations map to which SmartProperty properties. Association names rarely match exactly between systems, so we confirm each pairing during setup.
Sync Schedule and Behavior¶
- The automatic refresh schedule is configurable per property (Daily, Weekly, or Monthly) on the Connected Apps Schedule tab, and a manual Update Now is available once per 24 hours.
- Balances from integrated accounts are managed by the sync and are not manually editable in SmartProperty. The integration is the source of truth for those values.
- Transactions changed in CINC during month-end reconciliation are updated in SmartProperty on the next sync, not duplicated.
- CINC's reserve designation per GL code carries into SmartProperty and is visible on the GL Reporting tab.
- Synced transactions can be linked to components for project cost tracking.